Straight answers before you install.
Review what Lurker can observe, what remains manual, how current plans differ, and which operational limits matter.
Does Lurker post or message on Facebook for me?
No. Lurker can surface eligible visible content and provide review assistance, but it does not post, comment, react, message, join groups, or automate Facebook login. A person decides whether and how to respond.
What Facebook content can Lurker process?
Lurker can evaluate eligible visible content from supported Facebook group, notification, and post pages opened in your Chrome session. This can include visible post text, eligible visible comments, notification text, group names, post URLs, timestamps, and related context.
Does Lurker collect my Facebook password or cookies?
No. Lurker does not collect Facebook passwords, cookies, access tokens, hidden session storage, private messages, or browser profile archives.
What is included in the Free plan?
The current Free plan is $0 per month and supports keyword watch for 1 watched group, 5 positive keywords, 5 negative keywords, and 7 days of decision history. No card is required to start.
How do Watcher, Pro AI, and Engage differ?
Watcher is $9.99 per month and expands keyword-only capacity. Pro AI is $29 per month and adds company-aware review, supported media suggestions, and 150 monthly AI opportunity analyses. Engage is $199 per month and adds higher limits plus company-context reply assistance. The app shows the authoritative limits for your workspace.
Is Lurker's Engage plan the same as AJAI Engage?
No. Engage is a subscription tier within Lurker for higher-capacity Facebook group opportunity review. AJAI Engage is a separate AJAI product for website conversations, lead capture, and human follow-up. Their product pages and account workflows are separate.
Is human review required?
Yes. Lurker is an operator-assist workflow. A person reviews surfaced opportunities, controls any draft or approved media, and makes every response in Facebook.
How do I reply with text and an image on iPhone?
In the native iPhone internal TestFlight build 1.0 (9), open an opportunity, generate or edit the reply, choose a Suggested image, and tap Prepare reply & open Facebook. On first use, allow add-only Photos access. Lurker saves the image, copies your exact edited text, and opens the original post. Paste the text and use Facebook’s photo button to attach the saved image to the same comment draft. You do not need to return to Lurker between text and image. Photo comments must be supported; Lurker never automatically attaches the image or posts for you. These are not web-app or extension controls.
Step-by-step iPhone guide →Does Prepare reply read my Photos library?
No. Prepare reply requests add-only Photos permission to save the selected image; it does not grant Lurker photo-library read access. Failed downloads or saves leave the clipboard unchanged and do not open Facebook. Your edited reply is retained on return. Repeating Prepare after a successful save adds another copy.
Photos permission and troubleshooting →How are the iPhone copy controls different?
Copy reply & open Facebook is text-only. Copy image & open Facebook copies actual image bytes, replacing clipboard text, then opens the original post without Photos permission. Facebook decides whether it accepts an image paste. Prefer Prepare reply for text with a photo: it saves the image to Photos and copies the text, so you can paste and attach in Facebook.
Where do Suggested images come from?
Suggested images use tag and service matching against approved company image-library assets, not independent image selection by the AI reply generator. Not every opportunity has a matching image. If suggestions fail to load, use Refresh images; a text-only reply remains available.
Will Lurker find every relevant post?
No. Coverage depends on Chrome, open supported tabs, watcher health, user settings, Facebook page behavior, and product maturity. Lurker is review assistance, not guaranteed monitoring coverage.
What happens when I choose a paid plan?
Lurker creates the workspace first and then continues to Stripe Checkout for the selected paid plan. Subscription and billing management are available from Lurker settings after login.
Does the public website track extension activity?
No. Optional Google Analytics and Microsoft Clarity measure the public website only after you accept analytics. It does not receive extension activity, Facebook content, or user-linked product data.
What happens when I uninstall the extension?
Chrome removes extension-managed browser storage. Uninstalling does not by itself delete observations or other records already submitted to the Lurker backend. A complete backend purge workflow is not yet verified.
Need a setup or watcher answer?
Use the support guide or review the installation steps.
